Privacy Policy
Effective Date: [01-09-2025}
This Privacy Policy explains how GK Tool-Haus (Pty) Ltd (“the Company”, “we”, “our” or “us”) collects, uses, stores, and protects the personal information of customers and visitors to the website www.gktoolhaus.co.za (“the Website”). The Company is committed to complying with the provisions of the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
By accessing the Website or providing personal information to the Company, you consent to the practices described in this Privacy Policy.
1. Company Information
GK Tool-Haus (Pty) Ltd is a private company duly registered in the Republic of South Africa. The registered address of the Company is 1 Mahogany Street, Northmead, Benoni, South Africa. The Company may be contacted at the following email address: gerhard@gktoolhaus.co.za, and telephone number: +27 61 543 6071. The sole owner of the Company is Mr. Gerhard Lehmannn.
2. Personal Information Collected
The Company may collect and process the following categories of personal information:
a. Identification details such as your full name.
b. Contact details including your email address, telephone number, and physical delivery or billing address.
c. Payment details, including payment confirmations processed securely through Yoco or BobPay. The Company does not store card or banking details.
d. Transaction and order details including products purchased, order history, and invoices.
e. Communication records such as emails or messages exchanged with the Company.
f. Technical information automatically collected when using the Website, such as your IP address and browsing behaviour.
3. Purpose of Processing Personal Information
Personal information is collected and processed for the following lawful purposes:
a. To process, confirm, and deliver product orders.
b. To facilitate payment for purchases.
c. To communicate with you regarding orders, queries, returns, or complaints.
d. To improve our Website, customer service, and product offering.
e. To comply with statutory obligations, including record-keeping and auditing.
f. To send you marketing or promotional material, but only where you have provided explicit consent to receive such communications.
4. Legal Basis for Processing
The Company processes personal information in accordance with the conditions for lawful processing set out in POPIA. The legal bases on which we process personal information include the necessity of processing for the performance of a contract, compliance with a legal obligation, the protection of legitimate interests, and, where applicable, the consent of the data subject.
5. Storage and Security
The Company takes appropriate, reasonable, technical, and organisational measures to safeguard personal information against loss, damage, unauthorised access, and unlawful disclosure. Personal information is stored on secure systems, and all payment transactions are processed by third-party service providers using encryption and secure servers.
6. Disclosure of Personal Information
The Company shall not sell, rent, or distribute personal information to third parties. Personal information may only be shared in the following limited circumstances:
a. To service providers such as courier companies for the purpose of fulfilling deliveries.
b. To payment service providers for the processing of secure payments.
c. Where disclosure is required by law, regulation, or court order.
d. Where disclosure is necessary to protect the legitimate rights or interests of the Company.
7. Retention of Personal Information
The Company retains personal information only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by law, whichever is longer. Thereafter, the information will be securely destroyed or anonymised.
8. Customer Rights
In terms of POPIA, you have the following rights in relation to your personal information:
a. The right to be informed that personal information is being collected and how it will be used.
b. The right to request access to the personal information that the Company holds about you.
c. The right to request correction or deletion of personal information where it is inaccurate, irrelevant, excessive, or unlawfully obtained.
d. The right to object to the processing of personal information under certain circumstances.
e. The right to withdraw consent to processing, where consent has previously been given.
f. The right to lodge a complaint with the Information Regulator of South Africa.
Requests to exercise these rights may be submitted in writing to Gerhard@gktoolhaus.co.za.
9. Transfers Outside South Africa
The Company does not routinely transfer personal information outside the Republic of South Africa. Should it become necessary, the Company shall ensure that appropriate safeguards, as required by POPIA, are implemented to protect the information.
10. Children’s Information
The Company does not knowingly collect personal information from children under the age of 18. Should such information inadvertently be collected, it will be deleted once identified.
11. Amendments
The Company reserves the right to amend this Privacy Policy from time to time. Any amendments shall be effective upon publication on the Website. Customers are encouraged to review the Privacy Policy periodically to ensure they are familiar with its terms.
12. Contact Information
Any queries or requests regarding this Privacy Policy or the Company’s data practices should be directed to:
GK Tool-Haus (Pty) Ltd
Address: 1 Mahogany Street, Northmead, Benoni, South Africa
Email: gerhard@gktoolhaus.co.za
Telephone: +27 010 500 7766
This Privacy Policy is intended to comply fully with the provisions of the Protection of Personal Information Act, 4 of 2013 (POPIA) of the Republic of South Africa.